customer support

shadowcurve

Support Capabilities

 

 

We thoroughly understands the advanced level of technical support required for maintaining today's Information Technology environments. We have the expertise to help ensure maximum availability, security and reliability of mission-critical data and resources.

The services offered include:

•  24x7 Support                       

•  Help Desk Services

•  On-Site Support                   

•  Remote Infrastructure Management

•  Data Center Management   

•  Network Operations

•  Security Services                  

•  Service Desk

We provides a comprehensive set of services to support the design, development, installation, and operation of large, complex networks. As an experienced integrator, Our professionals are uniquely qualified to provide services for every phase of the Solution life cycle including

 •  Analysis and Planning                   

 •  Consultancy                                    

 •  Design                                             

 •  Engineering and Test     

 •  Implementation and Deployment    

 •  Operations and Management

IT infrastructure services, includes staff augmentation, small and large Project Management,

full outsourcing, training, and business transformation.

Our Application Services include:

•  Business Strategy & Management Solutions          

•  Enterprise Management Solutions

•  Learning Solutions                                          

•  Health Information Solutions

•  Print & Document Management Solutions            

•  Strategy and IT Roadmap Consulting

•  Business Process Reengineering services              

•  Package selection

•  Package implementation and rollouts                  

•  Version upgrades

•  Sustenance Services (enhancements, maintenance and production support)

 

 

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